--- title: How to use SmPC change broadcast description: Learn how to use the SmPC Change Broadcast feature to notify contacts about SmPC updates. This guide covers setting up your address book, managing unsubscribes, sending broadcast emails, and viewing broadcast reports. --- [Skip to content](https://support.datapharm.com/knowledge/how-to-use-smpc-change-broadcast#main-content) English Show submenu for translations ![6789782.fs1.hubspotusercontent-na1.nethubfs6789782Product logosDatapharm\_RGB\_Logo1 (3)-4](https://support.datapharm.com/hs-fs/hubfs/social-suggested-images/6789782.fs1.hubspotusercontent-na1.nethubfs6789782Product%20logosDatapharm_RGB_Logo1%20(3)-4.png?width=500&height=115&name=6789782.fs1.hubspotusercontent-na1.nethubfs6789782Product%20logosDatapharm_RGB_Logo1%20(3)-4.png) - [Datapharm homepage](https://www.datapharm.com/) Open main navigation Close main navigation - [Datapharm homepage](https://www.datapharm.com/) - English Show submenu for translations - www.datapharm.com www.datapharm.com Welcome to the emc academy - There are no suggestions because the search field is empty. 1. [emc Academy](https://support.datapharm.com/knowledge?hsLang=en) 2. [emc publisher](https://support.datapharm.com/knowledge/emc-publisher?hsLang=en) 3. [Change broadcast](https://support.datapharm.com/knowledge/emc-publisher?hsLang=en#change-broadcast) # How to use SmPC change broadcast When you add, or update an SmPC, you can choose to send an automated broadcast email to selected recipients. Upload a list of email addresses to your organisation’s shared address book, select who should receive updates, and Publisher will automatically generate an email summarising the SmPC changes with a link to the product page on emc.   ### **How to use SmPC change broadcast** #### **1. Create Your Address Book** Once you publish an SmPC change, open the relevant **submission**. A **“Send Broadcast”** option will appear on the right. Click through to see the **Address Book** page. ![CB-create](https://support.datapharm.com/hs-fs/hubfs/emc%20academy%20images/CB-create.png?width=670&height=297&name=CB-create.png) Here, you can: - Add email addresses manually via the input bar - Upload a **CSV** containing email addresses Valid email addresses will be added to your address book. Invalid entries will be flagged for correction. ⚠ **Important:** **About consent** - Datapharm acts as the **Data Processor** - Your organisation acts as the **Data Controller** By adding an email address, you confirm that you have either: - Consent **or** - A valid **Legitimate Interest** reason to contact them #### **2. Manage Your Address Book and Unsubscribes** After uploading contacts, you can: - Select which recipients should receive the broadcast - Delete contacts from the shared address book ⚠ **Important:** The address book is shared across your company account. All users access the same contact list, and any changes: such as adding or deleting a contact, are reflected for everyone. If you delete a contact, it will no longer appear for any user in your organisation. If someone unsubscribes: - Their status will update in your address book - They must receive an **opt‑in email** and click to confirm opt-in before they can receive future broadcasts - No broadcast will be sent to them until they opt back in #### **3. Sending a Broadcast Email** After selecting your contacts: - Click **“Confirm Contacts”** - You will see a final summary of your broadcast list - You can preview the email using the **Preview email** button When ready, click **“Send Broadcast”**. A confirmation message will appear once sent. ![CB-Send](https://support.datapharm.com/hs-fs/hubfs/emc%20academy%20images/CB-Send.png?width=670&height=299&name=CB-Send.png) ![CB-Email](https://support.datapharm.com/hs-fs/hubfs/emc%20academy%20images/CB-Email.png?width=670&height=302&name=CB-Email.png) The change broadcast email includes: - Document name - Details of the update (e.g., new version added) - Date and time of the change - A button to view the updated document directly (e.g., *View SmPC*) The email also contains standard information such as support contact details, an automated‑email disclaimer, and an unsubscribe link. #### **4. 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