Analytics Not Displaying

 

If there are any issues with data not loading in emc analytics check the following browser setting:

 

Chrome Browser

 

  • Go to Chrome,
  • Click the 3 dots in the top right corner,
  • Click Settings,
  • Click Cookies,
  • Click "Sites that can always use cookies",
  • Press Add:
  • Then add the following and tick the tick box:

 

 

Microsoft edge browser

 

  • Click on the 3 dots at top right of browser to bring up menu:
  • Click on Settings
  • Click Privacy, Search and Services to see these Tracking prevention options.
  • Change the Tracking prevention to ‘Basic’:

 

This should allow the analytics to come through.

It should not take more than 15 seconds to display any data.