---
title: Creating New Users
description: Creating New Users   
---

[Skip to content](https://support.datapharm.com/knowledge/adding-new-users#main-content)

English

Show submenu for translations

![6789782.fs1.hubspotusercontent-na1.nethubfs6789782Product logosDatapharm\_RGB\_Logo1 (3)-4](https://support.datapharm.com/hs-fs/hubfs/social-suggested-images/6789782.fs1.hubspotusercontent-na1.nethubfs6789782Product%20logosDatapharm_RGB_Logo1%20(3)-4.png?width=500&height=115&name=6789782.fs1.hubspotusercontent-na1.nethubfs6789782Product%20logosDatapharm_RGB_Logo1%20(3)-4.png)

- [Datapharm homepage](https://www.datapharm.com/)

Open main navigation

Close main navigation

- [Datapharm homepage](https://www.datapharm.com/)
- English
  
  Show submenu for translations
- www.datapharm.com

 www.datapharm.com

 Welcome to the emc academy

- There are no suggestions because the search field is empty.

1. [emc Academy](https://support.datapharm.com/knowledge?hsLang=en)
2. [emc icomply management system](https://support.datapharm.com/knowledge/emc-icomply-management-system?hsLang=en)
3. [Users](https://support.datapharm.com/knowledge/emc-icomply-management-system?hsLang=en#users)

# Creating New Users

![](https://support.datapharm.com/hs-fs/hubfs/undefined-Jun-29-2026-03-00-44-4225-PM.png?width=670&height=341&name=undefined-Jun-29-2026-03-00-44-4225-PM.png)

The Create User workflow guides you through a structured process to add a new user and ensure they have the right access from the outset.

The process is divided into four stages:

1. User details
2. Add to groups
3. Give access to documents
4. Review details

Enter the user’s core information, including email address, first and last name, and role. You can add optional contact details such as telephone number and mobile numbers. Selecting the correct role here is important, as it determines the user’s permissions within icomply.

Assign the user to one or more groups. Groups control how documents are distributed, so adding users to right groups ensures they automatically receive the appropriate content. You can search for groups and select them from the list, with a clear view of how many documents are linked to each group.

Assign documents directly to the user, in addition to any group-based access. User search and filters (such as company or active ingredient) to quickly find relevant documents and make precise selections.

Before creating the user, review all selections to confirm:

- User information and role
- Group memberships
- Document access

You can navigate back to any step to make changes before finalising.

Once complete, selecting Create this user finalises the setup and grants the user access based on your selections. They should receive an email inviting them to join the system shortly thereafter.

- [emc](https://support.datapharm.com/knowledge/emc?hsLang=en#main-content)

    - [What is the emc?](https://support.datapharm.com/knowledge/emc?hsLang=en#what-is-the-emc)
    - [How to Use emc](https://support.datapharm.com/knowledge/emc?hsLang=en#how-to-use-emc)
    - [PIL Help](https://support.datapharm.com/knowledge/emc?hsLang=en#pil-help)
    - [SmPC Help](https://support.datapharm.com/knowledge/emc?hsLang=en#smpc-help)
    - [Definitions](https://support.datapharm.com/knowledge/emc?hsLang=en#definitions)
- [Datapharm Hub](https://support.datapharm.com/knowledge/datapharm-hub?hsLang=en)
- [emc publisher](https://support.datapharm.com/knowledge/emc-publisher?hsLang=en#main-content)

    - [Getting Started with emc Publisher](https://support.datapharm.com/knowledge/emc-publisher?hsLang=en#getting-started-with-emc-publisher)
    - [Products & Product Groups](https://support.datapharm.com/knowledge/emc-publisher?hsLang=en#products-product-groups)
    - [Uploading Documents & Content](https://support.datapharm.com/knowledge/emc-publisher?hsLang=en#uploading-documents-content)
    - [Submissions, Status & Change Requests](https://support.datapharm.com/knowledge/emc-publisher?hsLang=en#submissions-status-change-requests)
    - [Troubleshooting Uploads & Submissions](https://support.datapharm.com/knowledge/emc-publisher?hsLang=en#troubleshooting-uploads-submissions)
    - [Change broadcast](https://support.datapharm.com/knowledge/emc-publisher?hsLang=en#change-broadcast)
- [emc med data (dm+d)](https://support.datapharm.com/knowledge/emc-med-data-dmd?hsLang=en#main-content)

    - [What is emc med data (dm+d)](https://support.datapharm.com/knowledge/emc-med-data-dmd?hsLang=en#what-is-emc-med-data-dmd)
    - [How to Use emc med data (dm+d)](https://support.datapharm.com/knowledge/emc-med-data-dmd?hsLang=en#how-to-use-emc-med-data-dmd)
    - [Product Categories](https://support.datapharm.com/knowledge/emc-med-data-dmd?hsLang=en#product-categories)
    - [Submissions to the NHSBSA](https://support.datapharm.com/knowledge/emc-med-data-dmd?hsLang=en#submissions-to-the-nhsbsa)
    - [Frequently Asked Questions](https://support.datapharm.com/knowledge/emc-med-data-dmd?hsLang=en#frequently-asked-questions)
- [emc med data browser](https://support.datapharm.com/knowledge/emc-med-data-browser?hsLang=en#main-content)

    - [What is emc med data browser](https://support.datapharm.com/knowledge/emc-med-data-browser?hsLang=en#what-is-emc-med-data-browser)
    - [How to Use emc med data browser](https://support.datapharm.com/knowledge/emc-med-data-browser?hsLang=en#how-to-use-emc-med-data-browser)
- [emc med data supply chain](https://support.datapharm.com/knowledge/emc-med-data-supply-chain?hsLang=en#main-content)

    - [What is emc supply chain?](https://support.datapharm.com/knowledge/emc-med-data-supply-chain?hsLang=en#what-is-emc-supply-chain)
    - [How to Use emc supply chain](https://support.datapharm.com/knowledge/emc-med-data-supply-chain?hsLang=en#how-to-use-emc-supply-chain)
- [emc icomply app](https://support.datapharm.com/knowledge/emc-icomply-app?hsLang=en#main-content)

    - [What is the emc icomply App?](https://support.datapharm.com/knowledge/emc-icomply-app?hsLang=en#what-is-the-emc-icomply-app)
    - [How to Use the emc icomply App](https://support.datapharm.com/knowledge/emc-icomply-app?hsLang=en#how-to-use-the-emc-icomply-app)
    - [Keeping Up-to-Date](https://support.datapharm.com/knowledge/emc-icomply-app?hsLang=en#keeping-up-to-date)
- [emc icomply desktop](https://support.datapharm.com/knowledge/emc-icomply-desktop?hsLang=en#main-content)

    - [What is emc icomply desktop?](https://support.datapharm.com/knowledge/emc-icomply-desktop?hsLang=en#what-is-emc-icomply-desktop)
    - [How to Use icomply desktop](https://support.datapharm.com/knowledge/emc-icomply-desktop?hsLang=en#how-to-use-icomply-desktop)
- [emc icomply management system](https://support.datapharm.com/knowledge/emc-icomply-management-system?hsLang=en#main-content)

    - [How to Use emc icomply management system](https://support.datapharm.com/knowledge/emc-icomply-management-system?hsLang=en#how-to-use-emc-icomply-management-system)
    - [Groups](https://support.datapharm.com/knowledge/emc-icomply-management-system?hsLang=en#groups)
    - [Users](https://support.datapharm.com/knowledge/emc-icomply-management-system?hsLang=en#users)
    - [Reports](https://support.datapharm.com/knowledge/emc-icomply-management-system?hsLang=en#reports)
- [emc pi portal](https://support.datapharm.com/knowledge/emc-pi-portal?hsLang=en#main-content)

    - [What is emc pi portal?](https://support.datapharm.com/knowledge/emc-pi-portal?hsLang=en#what-is-emc-pi-portal)
    - [How to Use emc pi portal](https://support.datapharm.com/knowledge/emc-pi-portal?hsLang=en#how-to-use-emc-pi-portal)
    - [Additional Help](https://support.datapharm.com/knowledge/emc-pi-portal?hsLang=en#additional-help)
- [emc analytics](https://support.datapharm.com/knowledge/emc-analytics?hsLang=en#main-content)

    - [What is emc analytics](https://support.datapharm.com/knowledge/emc-analytics?hsLang=en#what-is-emc-analytics)
    - [How to Use emc analytics](https://support.datapharm.com/knowledge/emc-analytics?hsLang=en#how-to-use-emc-analytics)
    - [Additional Help](https://support.datapharm.com/knowledge/emc-analytics?hsLang=en#additional-help)
- [General](https://support.datapharm.com/knowledge/general?hsLang=en#main-content)

    - [Contact us](https://support.datapharm.com/knowledge/general?hsLang=en#contact-us)

- [Datapharm homepage](https://www.datapharm.com/)

[![Chill listening crop-3](https://support.datapharm.com/hs-fs/hubfs/Datapharm%20icon%20+%20words%20848x195%20-%20standard.jpg?width=152&height=35&name=Datapharm%20icon%20+%20words%20848x195%20-%20standard.jpg "Chill listening crop-3")](https://www.datapharm.com/)

Can't find what you need? Please email us at servicedesk@datapharm.com or call us on 01372 371 444

<https://www.linkedin.com/company/datapharmlimited> <https://twitter.com/emcdatapharm>

Copyright © 2026, Datapharm Ltd